Blue Cross
 
 
no of insurance (17)
  Over all Blue Cross Rating
 
Coverage 41.1%
Cost 40%
Customer Service 37.9%
Claims 40%
   

Blue-Cross

All About Blue Cross

Established in 1929, by Justin Ford Kimball Blue Cross is a name used by an association of health insurance plans throughout the United States. Serving more than 94 million people in all regions of the country over the past 75 years, Blue Cross has grown from its humble beginnings assuring hospital care to texas teachers and providing physician care to lumber and mine workers in the Pacific Northwest.

The Blue Cross and Blue Shield brands are the nation’s oldest and largest family of health benefits companies and the most recognized brands in the health insurance industry. Different insurance coverage plans from which the members can select the plans according to their need are :

Long - Term Care Coverage
Pharmacy Coverage
Dental Coverage
Life Coverage
Disability Coverage

Blue Cross also offers the following coverages :
coverage for cancer treatment,
coverage for catastrophic illnesses, such as polio, leukemia and diphtheria,
coverage to the poor and elderly before the advent of government programs,
coverage for infants from birth,
coverage to migrant farmworkers,
Administer medical aid and Administer Medicare.

With a reputation as an innovative leader offering quality individual and group health, travel, life and disability benefits, Blue Cross is dedicated in providing value for its customers in the Atlantic Provinces, Quebec and Ontario. This Blue Cross and Blue Shield provides top-quality, affordable and reliable health insurance.

Following are the common products and services of Blue Cross Blue Shield :

Group Benefit Plans
Plans for Individuals and families.
Plans for Seniors.
Travel plans.


Tell us what you think ! Let us know the Strengths and Weaknesses of Blue Cross ! Write unbiased opinions,share them with other customers and help them choose the best plan !
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Rating ( 1-5 )

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Coverage
Cost
Customer Service
Claims

Rate on a scale of 1 to 5, with 5 being the best

Type your Blue Cross in the space below:
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By LUCY
Location Pasadena,California
Type of Insurance Health Insurance
Date: 05-21-2008
   
Coverage
Cost
Customer Services
Claims
Summary
horrid phone service people -- transfer, transfer, transer -- that's all they know how to do.
 
By JIM
Location los angeles,California
Type of Insurance Health Insurance
Date: 05-21-2008
   
Coverage
Cost
Customer Services
Claims
Summary
Great company unless you ever need to speak to someone in customer service that actually knows an answer, you have lots of disposible income to pay consistently increasing preminum, and everyone in your family never has any health issues..
 
By ll
Location los angeles,California
Type of Insurance Health Insurance
Date: 05-21-2008
   
Coverage
Cost
Customer Services
Claims
Summary
This company is a fraud. Keep careful records of every conversation -- who you spoke to, when, and don't accept only first names. Record date, time, and what was discussed. You will need it in court. This company is a class action law suit waiting to happen. Buyer Beware!.
 
By BJ
Location Pasadena,California
Type of Insurance Health Insurance
Date: 05-21-2008
   
Coverage
Cost
Customer Services
Claims
Summary
If I could give negative numbers, I would. Shame on you Blue Cross! I don't know how anyone who makes decisions at this company can look themselves in the mirror. I have been lied to both as a plan member, and as a plan administrator. Precision RX, their Specialty Pharmacy, is an absolute disgrace when it comes to patient care. I have been transferred over and over, and ended up back where I started -- when someone hasn't disconnected my call while transferring. TRAIN YOUR PEOPLE. If you have any choice at all, do not use this company for your health insurance needs -- you will end up sick and penniless before they finish with you. They have NO such thing as customer service, compassion, common sense, or conscience. RUN, DON'T WALK, TO THE NEAREST EXIT..
 
By B.Ivey
Location Richmond,Virginia
Type of Insurance Health Insurance
Date: 05-19-2008
   
Coverage
Cost
Customer Services
Claims
Summary
What's the point of a nurse hotline if the nurse won't help you? The problem wasn't life threatening and yet she was completely unhelpful and vague in her suggestions. I pay quite a bit per month for health coverage and expect quality service. If given the choice, I would switch. I'm not happy with the way in which yu have to choose DR's either. Absolutely rediculous!!!!!!!.
 
By Nandish M
Location New York,New York
Type of Insurance Health Insurance
Date: 04-20-2008
   
Coverage
Cost
Customer Services
Claims
Summary
This company is real good company to bank on insurance policy they offer. you go for this company to purchase insurance.
 
By
Location Raleigh,North Carolina
Type of Insurance Health Insurance
Date: 04-02-2008
   
Coverage
Cost
Customer Services
Claims
Summary
I have been covered by BCBS for many years, and it has become clear to me that they systematically engage in fraud by not paying valid claims. They will lie to you on the phone, repeatedly change reasons for denying claims, not allow you to talk to anyone in the claims department, then say that as customer service representatives they don't have access to the information etc. etc. I had a C-section at an "in network" hospital, and they denied the claim for the anesthesia SIX times (that one I finally resolved by filing a complaint with the NC Department of Insurance.) They denied my claim for an office visit with my primary care physician for a broken toe. They routinely deny claims for routine care (immunizations, flu shots, etc.) for my children. The list goes on and on. It disgusts me. If I had any choice at all, I would not be a "member" of BCBS..
 
By Cherry
Location Tucson,Arizona
Type of Insurance Health Insurance
Date: 03-18-2008
   
Coverage
Cost
Customer Services
Claims
Summary
The successful history of Blue Cross was the main reason behind my joining in Blue Cross. After being a part of Blue Cross, I feel more confident and safe that I have covered myself to their medical insurance plans. Now I can advice you to get your health insured under the long term pharmacy, dental and life coverage of Blue Cross. I felt more convenient being with blue Cross when I noticed for the first time that they are having an excellent support team. They have the senior citizen plans and travel plans and I was surprised when I came to know more about these plans..
 
By Gene Kirk
Location Leesburg,Georgia
Type of Insurance Health Insurance
Date: 03-14-2008
   
Coverage
Cost
Customer Services
Claims
Summary
I will review them with a true story. I went to the Doctor with bronchitis and while I was there, I told them to go ahead and do the annual PSA test that Blue Cross allows and is supposed to pay for. Blue Cross rejected BOTH by saying that I had bronchitis when I was with Blue Cross in another state and they won't cover it on me anymore. NOT CANCER!! BRONCHITIS!! They rejected the PSA test by saying that I went to the Doctor for bronchitis so getting the PSA test was not my primary reason for going. What kind of morons run that place?.
 
By Allign Robert
Location Modesto,California
Type of Insurance Health Insurance
Date: 03-07-2008
   
Coverage
Cost
Customer Services
Claims
Summary
Being associated with Blue Cross over more than three years, I am really satisfied by their customer service. What ’s more, Blue Cross has been serving for more than 75 years and has reached a total of 94 million people in all regions of the country. Blue Cross has got dental coverage, life coverage, disability coverage and lots more. It also includes the most dreadful treatment i.e. the cancer treatment. I am really satisfied with Blue Cross..
 
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